The consignment specification deemed the process to be a little more demanding yet undeterred, Priority Freight’s specialist department quickly worked on sourcing suitable recovery solutions to offer its client the necessary support. Within 50 minutes, a double manned unit with full driving time had been allocated to pull one of its permitted low loader flat-bed trailers situated approximately 90km from the collection point. Within three hours of request, the vehicle arrived on site and once the cargo had been loaded, and sufficiently secured, the drivers proceeded directly to Paris as instructed by the Priority Freight team.
The replacement component arrived within 22hrs of request and the customer was delighted that Priority Freight continued to exceed expectation from their initial response and vehicle positioning, to the continuous progress updates and POD instantaneously required and provided via Priority Freight’s 24/7 planning and tracking operation with its specifically tailored Emergency freight software platform.
