A Race to the Next Plane Out
Transport Type: On Board Courier (OBC)
Cargo: Aircraft components
Specification: 1 box / 36 x 28 x 34cm
Origin: Chihuahua, Mexico
Destination: (BHX) Birmingham, UK
Reason for Movement: AOG
Priority Freight was contacted one late afternoon to support a long standing customer in expediting an aircraft component into BHX airport. A chartered flight was to be avoided yet with recovery time of the upmost importance, the most responsive and economical alternative had to be sourced.
Upon request and with customer agreement, Priority Freight’s AOG team promptly established contact with the Exporter in Mexico to ensure all export documentation would be completed so the necessary customs formalities could be promptly processed, and to obtain confirmation if their designated customs agent could support in fast tracking the process.
The first available direct flight departed PHX (Phoenix) at 21:15hrs MST, arriving LHR the following afternoon at 14:00hrs GMT. With the local time approximately 07:20hrs MDT, there was just sufficient time to organize an OBC if a vehicle could be urgently positioned to collect and travel directly to PHX.
One of Priority Freight’s local couriers positioned a driver and with the consignment collected within 35 minutes, the flight was confirmed and the race was on to arrive PHX in sufficient time to meet Priority’s awaiting courier. The driver arrived at 18:50hrs MST, the goods were given to the courier who proceeded to check in and await departure. On arrival in LHR, Priority Freight’s Heathrow operation processed the consignment immediately then distributed to their driver to promptly deliver to its destination in BHX.
Achieving delivery from Mexico within 24hrs of request and with extensive delays to the aircrafts schedule averted, Priority Freight had another very satisfied customer.