Helping a Grounded Plane Back in the Air

The Challenge

At 16:30 (BST) on a Friday afternoon in July 2014, Priority Freight was alerted to an aircraft-on-ground (AOG) at Las Palmas de Gran Canaria Airport (LPA), Spain. The emergency scenario called for a replacement aircraft component, which was available in Cologne, Germany.

The obvious solution was to ship the component by air from Cologne Bonne Airport (CGN) – but this would have been a mistake. Limited flights from CGN and a one hour time difference between locations meant that most airlines in Germany were closed for bookings. Using the available connecting flights between CGN and LPA would have resulted in missing the Sunday deadline – something Priority Freight was not prepared to consider.

The Solution

Drawing on the expertise that only comes from delivering expedite contingency logistics on a daily basis, the team at Priority Freight mapped out a route from Cologne to Las Palmas, via London. By 17:30 (BST) on the Friday afternoon, a suitable vehicle had been sourced and had started its 400-mile road trip to London Heathrow (LHR).
The eight-strong, 24-hour team at Priority Freight – which included customer clearance experts and logistics specialists – worked overnight organising the best route from LHR to LPA, providing the client with real-time updates of the shipment via its cloud-based logistics tracking system.

The team were able to ensure the smoothest and quickest possible journey across borders and trade zones, and the much-needed component arrived, was customs cleared and delivered to the client at LPA on the Sunday morning – ahead of the midday deadline.

Why Priority Freight Delivers the Best Results

The above example demonstrates Priority Freight’s ability to organise anything, anywhere – within the tightest of deadlines. Its unrivalled global network of time-critical experts and suppliers enables the company to offer a uniquely integrated and bespoke service to clients.

By delivering shipments ahead of deadline in AOG scenarios, Priority Freight helps its clients avoid disruption to flight schedules, costly fines and damage to reputation.

Priority Freight provides this type of service to its clients on a daily basis – the company completed over 100,000 expedite shipments in 2014. Its dedication to beating deadlines and exceeding expectations has made Priority Freight the expedite logistics provider of choice in the global automotive, aerospace and pharmaceutical industries.

Further Information

If you would like to find out more about our services we’re on hand to answer any questions, whether it’s a ‘would like to know’ or a transport enquiry, we’d be delighted to hear from you:

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Welcome to Priority Freight

Experts in air charter, direct express road transportation, express air freight, express on-board air courier and customs clearance.

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