Corporate social responsibility policy

This policy and the associated procedure are designed to clarify Priority Freight’s position on CSR.

General principles

Priority Freight is a ‘safety first’ company that strives to ensure we positively contribute to the lives of our workforce, our local and global community and the environment. We recognise our obligations to act responsibly, ethically and with integrity in dealings with our staff, customers, neighbours and the environment as a whole. To this end, Priority Freight:

  • Minimises health and safety risks to staff and visitors through the implementation and management of its health and safety policy
  • Has a separate environmental policy statement clarifying its commitment to delivering a net positive impact on the environment
  • Is proud to be recognised through ISO9001 (quality management) and ISO14001 (environmental management)
  • Regularly contributes to local and international charitable organisations and encourages and supports efforts of our staff for charitable and social causes
  • Donates management time to promote sustainability both within the industry, within the environmental management profession, and through presentations at schools and lectures at universities

Our business

Ethical conduct

As a provider of global time-critical logistics services, Priority Freight has a responsibility to act as a good corporate citizen around the world. At Priority Freight we recognise the obligations we have towards our people, investors, customers, suppliers and the community as a whole. We believe our reputation, together with the trust and confidence of those with whom we deal, to be one of our most valuable assets. In order to keep this reputation and trust, we demand and maintain the highest ethical standards in carrying out our business activities. Our employees are required to abide by our ethical policy, which outlines Priority Freight’s core values and approach to doing business.


We strongly believe that integrity in dealing with customers is a prerequisite for a successful and sustained business relationship.

We operate a highly effective and efficient organisation, focused on meeting customer objectives. Our aim is to provide services which give fair value and consistent quality, reliability and security in return for fair reward. We operate policies of continual improvement, of both processes and the skills of our staff, to take best advantage of advances in technology. This safeguards our operations for the future, ensuring that we continue to add value to our customers’ businesses.

We have clear and strong lines of communication which allow us to respond quickly and efficiently to customer and market requirements, and our customers receive a consistent service across geographies and industries. Our sales effort and delivery capability are aligned in order to ensure that we can successfully and consistently deliver what we promise.

Business partners and suppliers

As with our relationships with our other stakeholders, we aim to develop relationships and improve networking with business partners and suppliers based on mutual trust. We believe one of our major strengths is our approach to alliances and partnerships with suppliers. Many of our new contracts come through these alliances and our partners’ contributions help us to deliver the solutions required by our customers and the market.


We acknowledge that there are inevitable environmental impacts associated with daily operations. In the course of our operations we seek to identify opportunities to reduce consumption of energy, water and other natural resources. We also strive to re-use and recycle, where possible, and dispose of non-recyclable items responsibly; thereby minimising our impact on the environment. The company regularly reviews its environmental policy to ensure that it reflects changes in regulations and best practice. We aim to continually manage the impact of our operations and develop initiatives to improve our environmental footprint.

Health and safety

We aim to ensure a safe and healthy working environment for all our employees, outside contractors and visitors on all Priority Freight’s premises. We aim to comply with all relevant local legislation or regulations, and best practice guidelines recommended by national health and safety authorities. We also liaise with staff regarding our policies and practices so that we can continue to maintain a healthy, safe and enjoyable environment.

Zero tolerance statement on corruption

Priority Freight has a zero-tolerance approach to all forms of corruption, and the Priority Freight anti-corruption policy applies to all directors, employees and any other third parties connected or affiliated with Priority Freight. It is Priority Freight’s policy to comply with all laws, rules and regulations governing anti-bribery and anti-corruption law, in all countries where Priority Freight operates. Priority Freight is committed to conducting its business and affairs so as to ensure that it does not engage in, or facilitate, any form of corruption.

Issue date: 1st July 2016

Welcome to Priority Freight

Experts in air charter, direct express road transportation, express air freight, express on-board air courier and customs clearance.

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