Priority Freight has a clear culture of ‘customer first’ that runs throughout the whole organisation. We are constantly focused on improving and beating the previous best customer experience in the clear knowledge that great service is the most important buying criteria for expedited logistics.
Customers are engaged personally at five key points during their transport experience, by their own logistics coordinator who takes control of the job from beginning to end. They are aware of loaded pieces, leaving time, interim eta, arrival at premises and unloading time. In manufacturing or vehicle downtime situations, this gives them peace of mind and allows them to plan activity in line with the arrival of the goods.
At each control centre, our multilingual teams speak a variety of different languages so we can clearly communicate with customers. With drivers and loading points around the world, we operate 24/7, 365 days a year, to ensure our customers can contact us any time of the day or night.
Whatever your requirements, big or small, we are here to help you to meet even the most challenging and urgent deadlines.
Premium freight process
Our state-of-the-art daily vehicle availability tool allows us to notify you very quickly which vehicles are available where throughout Europe.