Company background

As a strategic partner for clients, the company’s mission is to provide the most rapid, cost-effective and reliable door-to-door logistics solutions – often in emergency and crisis scenarios.

With several strategically-located offices across Europe, Priority Freight operates 24/7 across the globe. The logistics solutions provided by Priority Freight are tailored to the needs of each customer and encompass airfreight (including air charter, express airfreight, on-board courier and customs clearance) and road freight (direct road transportation and haulage with same-day delivery).

Priority Freight helps to lower supply chain costs and, through the use of advanced technologies, give customers high levels of visibility and traceability. This means that customers can maximise the flexibility and responsiveness of their supply chains, allowing them to focus on their core business.

All Priority Freight customers have access to a bespoke, cloud-based IT system that provides real-time tracking of deliveries, route mapping and automated processing and handling of documentation. This system integrates securely with clients’ business software.

Founded in 1996, Priority Freight has experienced sustained growth and built substantial revenues – exceeding €66m during the 2013/14 financial year. Each year the company completes over 150,000 expedited shipments.

Speed and reliability

Priority Freight’s reaction time to customer orders is among the quickest in the industry, in under 15 minutes – made possible by the day-to-day availability of a fleet of over 6,000 vehicles and an extensive portfolio of airfreight and air charter options. Airfreight requirements are met through next day and 48-hour courier services, on-board couriers (OBC) and air charters. To ensure deliveries always get through, Priority Freight logistics solutions are backed by extensive in-house customs clearance expertise. 99.6 per cent of Priority Freight deliveries are completed on time.

Global reach, with a local touch

From its operation control towers, Priority Freight manages both domestic and global contracts. The multilingual team operates 24/7, 365 days a year, and local drivers can be called upon globally for the most urgent of collections. For true global reach and experience, Priority Freight is a member of the WCA – the world’s largest network of independent freight forwarders, with over 5,769 member offices in 189 countries around the world. The combined logistics might of the WCA membership exceeds that even of the world’s largest multinational freight forwarders.

• Quality assured
  Priority Freight has a number of quality standards. It meets the requirements of ISO 9001 and ISO 14001 and is approved by IATA (International Air Transport Association) and FIATA (International Federation of Freight Forwarders Associations). Demonstrating that Priority Freight is trusted and respected by major global clients, the company has won prestigious awards including the Global Automotive Supply Chain Award and the Volvo Quality Excellence Award.

• Flexibility
  Priority Freight is highly flexible, devising bespoke transport solutions that meet the particular needs of each client and each shipment. This can encompass the provision of multimodal solutions, freight intercept and speed-up solutions. The company is also experienced in adapting and responding to surges in client demands and challenging environmental circumstances, including those found in disaster-affected areas. If required, Priority Freight’s 24/7 on-site crisis support team can take full control of the supply chain through to project completion.

• Cost-effective
  The right expedited freight provider can save hundreds of thousands in freight expenditure. Priority Freight builds long-standing relationships with its clients by being a true partner that offers value as well as quality. The company drives efficiencies in logistics throughout the customer’s supply chain, passing on those savings in the form of lower costs. The company can also offer the predictability and reassurance of fixed management rates.

• A bespoke tracking system
  Priority Freight operates a highly secure, cloud-based logistics tracking system, giving clients full visibility of all shipments in transit, as well as live updates on agreed key performance indicators (KPIs) and freight spend. The system, which is fully compatible with leading enterprise resource planning software such as SAP and Oracle, includes a module for speedy booking of transport orders and for initiating billing processes.